We are redefining Employee and Customer Experience thanks to an extremely versatile tool that enables to gather, handle and communicate valuable information & data
We provide our customers of real time feedback through Business Intelligence dashboards that allow for more simple and agile decision making.
Our Services
We deal with the universal need of communication, allowing us
to offer products and services that apply to any business areas
Our Services
We deal with the universal need
of communication, allowing us to
offer products and services that
apply to any business areas
Our Principles and Values
100% versatile and customizable tool.We offer a digital approach where every customer can chose among many puzle pieces. Surveying is just the starting point.
For any executiveEvery Business Area needs information. Rate and Grade lends extra ears to listen to any need.
Real TimeInformation needs to be accessible as fast as our customers require.
Business IntelligenceWe offer dashboards that help to take decisions faster, as well as helping to save hundreds of data processing hours
Multichannel approachThe adaptation and integration to any channel and process allows to handle any kind of information… any time
Return on InvestmentWe do not only provide tools. We also contribute with our know-how and Best Practices
100% versatile and customizable tool.We offer a digital approach where every customer can chose among many puzle pieces. Surveying is just the starting point.
For any executiveEvery Business Area needs information. Rate and Grade lends extra ears to listen to any need.
Multichannel approachThe adaptation and integration to any channel and process allows to handle any kind of information… any time
Real TimeInformation needs to be accessible as fast as our customers require.
Business IntelligenceWe offer dashboards that help to take decisions faster, as well as helping to save hundreds of data processing hours
Return on InvestmentWe do not only provide tools. We also contribute with our know-how and Best Practices
We are very proud of the feedback of our customers
With Rate we have been able to understand our customers much better ... and being able to see the results in real time is 100% differential to make agile decisions. Your Scorecards have made a difference
Working with Rate is a qualitative leap with respect to other partners. And I say work with, and I do not speak of provider because they get everything to be one: companionship, dedication, feeling of belonging to the project they carry out ... All that illusion is reflected in the results obtained.
At the technical level, the quality is unbeatable, because they are "coconuts" that make the complex easy and the end customers appreciate both the commitment and the speed of management.
Working side by side with them makes us all a little better and in a world as competitive and technology-based, from time to time you have to take a dose of humor to know how to measure ROI and explain it without euphemisms.
With them I feel at home, and I know that my projects will continue to grow, because we go hand in hand, step by step.
Tailor-made solution prepared by an excellent team and supported by a tool that provides, in a simple, efficient and real-time, experience information to my clients' users anywhere in the country.
Rate & Grade, with its collaborative approach and its philosophy of taking on the customer's problems as their own, facilitates the assimilation and understanding of our key business information, through an intelligent treatment and a presentation that is easy to access and use.
Many multinational companies and SME´s already rely on us.
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